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Temporary Internet Files / Cache 

After logging out from one of the secured areas of the site, it is recommended that visitors clear the 'cache' or 'Temporary Internet Files' on their computer.

For Internet Explorer users:

  1. Select 'Tools'  from the menubar.
  2. Select 'Internet Options'.
  3. Select the 'General Tab'.
  4. Select 'Settings' from the 'Temporary Internet Files' section; 'View Files' and delete the cookies from from 'www.icao.on.ca' from the list.
  5. Close the browser window.

 

For Firefox users:

  1. Select 'History' from the drop down menubar.
  2. Select 'Clear Recent History'.
  3. Select items to be cleared. 'Clear Disk Cache' button, and then select 'OK'.
  4. Select 'Clear Now' button.
  5.  Close the browser window.