Organizations with skilful leadership consistently outperform those with less effective management. As a result, controllers and other senior level accounting professionals are increasingly called upon to demonstrate their ability to lead people and understand the processes that are intimately tied to human resources management.

This program is designed to help controllers with today’s greater emphasis on people management, and will help you: improve your coaching and supervisory skills, develop your team-building and networking skills, hone your presentation skills, and enhance your personal development.

Are you responsible for leading people? Are you expected to incorporate human resource skills into your role? Financial professionals who want to develop and improve their management and leadership contributions will benefit from this program.

The program uses a combination of presentations, discussions and case studies during three-plus days to develop your in-depth understanding in the following areas:

Coaching & Supervision Skills
• Motivation
• Communication skills
• Delegation skills
• Performance management
• Discipline and termination

Team Building Skills
• Essentials of effective teams
• Elements of a strong team culture
• Stages of team development
• Role of the team leader

Negotiation Skills
• Identifying your negotiation style
• Responding effectively to negotiation style of others
• Enhancing your negotiation skills using “Getting To Yes” framework
• Removing roadblocks that appear during the negotiation

Presentation Skills for Accountants
• Conquering fear
• Adapting your remarks to your audience
• Making people want to listen
• Being persuasive

Personal Leadership Development
• Assessing your level of emotional intelligence and strategies to improve your score
• Developing concrete strategies to improve your score
• Career Development
• Achievement of Work/Life balance

            Sunday, May 26 - Wednesday, May 29, 2013
            The program begins at 6pm on Sunday and ends at 3pm on Sunday

            Sunday, October 27 – Wednesday, October 30, 2013 
            The program begins at 6pm on Sunday and ends at 3pm on Sunday

Program fees include the program itself, materials, meals and accommodations*.

An early-bird discount of $200 is available for registering 60 days in advance of the program start.

*Please note: A limited number of program spots are available to those who do not wish to have accommodations. As there may be evening activities (group work and/or networking opportunities), this option is recommended only for those who reside nearby.

The Controllership Program – Management Competencies will be held at the White Oaks Conference Resort & Spa, a premium, four diamond, five-star resort that has achieved a reputation for outstanding comfort, service and atmosphere to ensure a memorable learning and retreat experience for all executives who attend.

Program fees include meals, accommodations*, wi-fi access, use of basic fitness facilities, and a hospitality room for evening networking opportunities.

*Excluding registrants who have selected the non-accommodation option.

Getting There:  

From Pearson or Buffalo airports:

The Niagara Airbus offers Shuttle Transfers to and from Toronto’s Pearson and Buffalo Niagara’s International Airports and can drop you off right at the facility front doors. If you book on-line you can get a 10% discount for Airport transfers. The Niagara Airbus website is www.niagaraairbus.com.

Another option is the Falls Livery & Taxi. They can offer private cars for transport to and from the airport as well. They can be reached at 905-356-4500.

From Toronto:

Average time to drive from Toronto to the Resort is an hour and a half*. Click here for a Google Map and directions.

*Please note that these directions are for planning purposes only. You may find that construction projects, traffic, weather, or other events may cause conditions to differ from the map results, and you should plan your route accordingly.

Our alumni include participants from the following organizations:

Magna International, Cineplex Entertainment, Hydro One Networks, 3M Canada, Rogers Communications, Sleeman Breweries, and many others.

Here is what some had to say about The Controllership Program - Management Competencies:

• What I learned from this course I can apply immediately in my current role and it will enhance my skill set as a foundation for moving up the later to CFO.
• I think this course should be mandatory.
• Good topics that are dealt with in everyday working scenarios.
• As I move up the ladder in my career, the soft skills are very obviously becoming more important. This course will fit into that changing career landscape.
• The content was useful & practical but the best part was the insights gained through the leadership sessions and the EI assessments and thinking about using principle-based negotiation to compensate for my natural negotiating style.
• The course is a good intro/refresher for management of people and other skills that finance managers/executives need.
• I leave with the belief that I can be a better leader, a better manager, and a better employee.

Carolyn Cohen, CA, CPA, is a training and human resources consultant. In addition to her CA designations, she also possesses a designation in Human Resources and an advanced degree in social work. She has designed and delivered many workshops on topics ranging from staff retention to recruitment and selection to management development. She offers consulting services to a variety of organizations in the areas of employee performance, leadership and discipline and is the technical editor for the People Management column in CA Magazine.

Cindy Pinkus, LL.B. has carried on her law practice for more than 20 years. In the late 1990s, Cindy served as a faculty member and then faculty lead for the Law Society of Upper Canada. In 2002, she served as Director of Bar Admission. Since returning to private practice, Cindy has lectured with the University of Toronto and York University, as well as provided extensive communication and negotiation training across Canada. Her current law practice has an emphasis on estate planning.

For more information please contact Lawrence Wong, CPA, CA, at the Institute of Chartered Accountants of Ontario, at: 1-800-387-0735 ext. 343, or at lwong@icao.on.ca.